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-----Original Message-----
From: xxxxxx@xxxxxx.com
Sent: Thursday, June 10, 2010 2:06 PM
To: info@photoframes.net
Subject: Service Feedback (Message generated from
website Contact Us form)
I have ordered and received two orders in the last
two weeks. I want to say that the product quality is
exceeded only by the quality of the service. This is
the way a web purchase should work.
I placed the order, received a confirmation minutes
after hanging up, received a shipping confirmation the
next day, a UPS tracking number, and the product the
following day.
You guys really have your act together. Great job!!!!
Dave
West Haven, CT
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Dear PhotoFrames.Net,
I could not let time go by without telling you that:
1. I love my Step Wood frames!
2. The red leather frames I ordered for my son are
gorgeous! The quality is far greater than I had anticipated.
3. The promptness of the delivery of these orders
was amazing.
Thank you for wonderful products and superb customer
service. To quote Arnold...'I will be back'!
Sincerely,
Germaine
*************************************************************
To Customer Service,
Greetings to PhotoFrames.Net Staff--Thank you for
your great customer service that you and the others
I spoke with showed me. I had hoped to send this off
sooner, but have been out of town. The UPS shipment
arrived as scheduled, and I have been busy unpacking
and reframing with our insert. I greatly appreciate
the way you handled our order. Our church staff is greatly
appreciative as well. THANK YOU ONCE AGAIN!!!! Great
doing business with you!!!
Jeri
*************************************************************
Dear Customer Service,
...I truly wish I had come across your site much
sooner; you have lovely inventory and the price is comparable
or better than some of the stores, even if the item
is on sale. I have not discounted the shipping cost
when I say this; your shipping cost is most reasonable
and it is prudent for customers to take advantage of
the low costs... I will order the shool years frames
for them as a gift and if they fail to take a strong
liking to it (highly doubtful); i'll just use it as
a gift for someone else. I can just imagine someone
with preschool children waiting impatiently to start
filling it in.
Thanks again, Mary
*************************************************************
Dear Customer Service,
I WANT TO THANK YOU FOR THE BEST EXPERIENCE THAT I HAD IN ORDERING ANYTHING ON LINE. THE FRAME CAME IN 2 DAYS AND THE PACKING WAS EXCELLENT. I WILL RECOMMEND YOUR COMPANY TO MY FRIENDS.
Thanks, Happy Customer
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